Privacy Policy

This Privacy Policy is part of Innowayt’s Terms of Use and Capitalized terms and definitions not defined in this Privacy Policy shall have the meanings ascribed to them in the Terms of Use, unless the contrary intention appears.

Innowayt during Your access, use and transaction of the Website, captures, process’ and uses data as part of our Servicesoffered on theWebsite. The protection of your data (including personal data) as a part of all the services we provide is very important to us. Therefore we gather, process and use your personal data exclusively in accordance with the applicable legal regulations.In this privacy statement we explain how we handle your personal data as part of your use of our web-site.

By browsing, visiting, accessing and/or using the services on this Site (or searching for any of the pages on this Site), You explicitly consents and agrees to our Privacy Policy laid out herein. You also agree that the information furnished by you is lawful, true and correct and does not violate or infringe any laws. In case of any violations, infringement, furnishing of wrongful or unauthorized information, Cleartrip shall not be liable for the same.

We reserve the right to adjust the content of this privacy statement from time to time. It is therefore advisable to periodically review this privacy statement.

  1. General Information:

    We commit ourselves to observe the applicable data protection laws. We collect, process and use your personal data only with your consent or when this processing or use is permissible by law. We only process or use the data which is required for using the site or the data which you provide to us.

  2. Collection of Data:
    1. Personal Data (Personally Identifiable Information) like name(s) and contact details which may include e-mail address or contact number(s), password etc.
    2. Transactional Data like financial information such as Bank account or credit card or debit card or other payment instrument details etc.
    3. Booking Data which includes information about the travel, bookings, co-passengers, travel preferences etc.
    4. Other Data that may be requested or gathered while you visit, access or use the Site. All (a) to (d) comprising and colloquially referred to as “Data”

      Besides the above, when You browse the Website, Innowayt may collect data and information regarding the domain and host from which You access the Internet, the Internet Protocol address of the computer or Internet Service Provider You are using, and anonymous site statistical data, information furnished while navigating the Website, the systems and programs used and the time spent on the Website along with any other relevant information.

      Innowayt may also collect and furnish such other data or information as is required in compliance of various laws, court order, as requested by other government or law enforcement authority, or in the good faith believe that disclosure is otherwise necessary or advisable including, without limitation, to protect the rights or properties of Innowayt or any or all of its affiliates, associates, employees, directors or officers or when Innowayt have reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference to our operations rights, interests, whether intentionally or otherwise, or when anyone else could be harmed by such activities.

  3. Use of Data: The Data collected by Innowayt may be inter-alia used for the following:
    1. To conduct bookings, ticketing and payment transactions for the services available on the Site;
    2. To personalize your experience and give you better service: (your information helps us to better respond to your individual needs)
    3. To improve the user friendliness of the site; (we continually strive to improve the site offerings based on the information we receive from you)
    4. To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
    5. To conduct Website traffic analysis itself or through third parties
    6. To administer a contest, promotion, survey or other site feature
    7. To send emails, SMS and other communications for providing services, responding to inquiries, and/or other requests or questions.
    8. To respond to queries of the authorities in regard to your accessing of the site and services availed by you.
    9. For Automatic Logging of Session Data
    10. For such other purposes to enable completion of the Transaction and facilitate your access and use of the Website.
  4. Use of Data for Marketing Purposes / Consent:

    You agree and Consent that Innwowayt may process and use your Personal Data when applicable for marketing activities, such as for sending emails with general information or advertising information (newsletters).

    Innowayt wishes to obtain the following declaration of consent from you: I agree that periodically, Innowayt itself or through will send me exciting travel tips, city guides, top offers or other communications by email or other modes of communications. You may revoke this consent with Innowayt at any time without observing any form (for example, by telephone or by email).

    You can revoke Your declarations of consent with Innowayt with future effect at any time. Additionally, if Innowayt uses Your personal information as permissible by law, for example for marketing activities by mail, You may object to this use. All that is necessary in both cases is to send an email to the following address: support@innowayt.com

  5. Transfer of Personal Data:

    Innowayt does not sell, trade, or otherwise transfer to outside parties your Personal Data. However, we do transmit or transfer Your Personal Data to trusted third parties who assist us in operating our Website, conducting our business, or servicing You, so long as those parties agree to keep this Personal Data confidential. Innowayt may also release Your information when Innowayt believes that its release is appropriate to comply with the law, enforce the Website’s policies, or protect Innowayt’s or others rights, property, or safety.

  6. Data Storage:

    The Data will be stored for only as long as necessary for the purposes stated in this privacy statement or for as long as Innowayt are required by law or legally obligated to store this Data.

  7. Data Collected From Other Sources:

    Innowayt may collect additional information about you from third parties in order to supplement our account information. This information may be, among other things, demographic and navigation data, credit check information and information from credit reporting agencies, to the extent legally permissible.

  8. Cookies (What are they and how Innowayt uses it):

    Cookies are small files that a website or its service provider transfers to Your computers hard drive through your web browser (if you allow) for enabling the websites or service providers to recognize your browser and capture and remember certain information about You.

    Yes, Innowayt usesthe cookies while you browse, access and use the Website to understand and save your preferences for future visits and keep track of advertisements. This helps Innowayt to serve You better and more efficiently, and to personalize Your experience during your access and use of the Website.

    The cookie may be placed by Innowayt or through a third – party advertising companies or advertisement providers. These companies may use aggregated statistics about Your visits to the Website and other websites in order to provide you advertisements about travel – related goods and services, your preferences in or any goods and services of potential interest to you. The third – party advertising companies or advertisement providers may also employ technology that is used to measure the effectiveness of Innowayt’s ads, Your preference and other relevant statistical data to serve you better. Any such information may be anonymous about Your visits to this and other sites and does not link online actions to an identifiable person.

    Mostly the web browsers are programmed to automatically accept cookies. By configuring Your browser, You may prevent that cookies are stored, and You may also erase cookies at any time. Please note that without cookies, the use and experience of Services via this Website may be, impeded or impossible. In particular, without cookies, it may not be possible to complete the Transaction, as cookies are required to verify your Data. You can also prevent certain cookies (such as third-party-cookies) from being stored via Your browser settings. e.g. if You want to prevent web tracking. You will find further information in Your browser’s help section.Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust, like Innowayt’s Website.

  9. Third Party Links:

    The Website contains links to other third party websites. Please note that when you click on one of these links, you are entering another website for which Innowayt has no responsibility and these third party sites have separate and independent privacy policies which you will have to acquaint yourselves with. Innowayt encourages You to read the privacy statements of all such sites as their policies may be materially different from Innowayt’s Privacy Policy. Innowayt therefore has no responsibility or liability for the content and activities of these linked sites. Nonetheless, Innowayt seek to protect the integrity of the Website and welcome any feedback about these third part websites.

  10. Grievance Policy:

    This Privacy Policy document aims at minimizing instances of customer complaints, grievances and disappointments via channelized approach, review and redressal.You can file a grievance / share feedback if you are disappointed with the Services or any other issues. You can give your grievance / feedback through email on support@innowayt.com or snail mail at:
    Venya Traveltech India Private Limited, C 1302 Royale, Neelkanth Palms, Near Tatwadnyan Vidyapeeth, Thane, Maharashtra- 400 610 India.